Privacy Policy for Binance Server Wallet

Last updated: May 7, 2025

This Privacy Policy describes how Binance ("we", "our", or "us") collects, uses, shares, and safeguards personal and transactional information when you use the Binance Server Wallet service ("Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy.

Binance Privacy Principles

Transparency at All Times
We keep you informed about how your data is used and shared, updating this policy to reflect any changes.
Data Minimization & Purpose Limitation
We collect only the personal data necessary for specified, legitimate purposes and retain it only as needed.
Accountability & Compliance
We adhere to global data protection laws, conduct regular audits, and maintain industry certifications.
User Rights & Access
We provide clear tools for you to access, correct, delete, or port your personal data via our Privacy Center.
Data Security
We employ robust encryption, strict access controls, and regular security assessments to safeguard your information.
Privacy by Design
We integrate privacy considerations into the design of our products and services, ensuring data protection by default.
Contents

1. Information We Collect

a. Personal Information

  • Account Registration Data: Name, email address, phone number, date of birth, government-issued ID, and any other information required by applicable law.
  • KYC/AML Data: Proof of identity documents (e.g., passport, driver's license), proof of address (e.g., utility bill), and other information necessary to verify your identity.
  • Authentication Credentials: Username, password, multi-factor authentication data (e.g., OTP, biometric data).

b. Transactional and Wallet Data

  • Wallet Addresses and Balances: Public wallet addresses, transaction history, incoming/outgoing amounts, and blockchain transaction IDs.
  • Trading Data: Order history, trading pairs, timestamps, and trade execution details.
  • Payment Method Details: Bank account or card details used for fiat on/off ramps (encrypted and tokenized).

c. Technical and Usage Data

  • Device and Connection Information: IP address, browser type and version, operating system, device identifiers, and network information.
  • Usage Metrics: Frequency of logins, API calls, feature usage, and error logs.
  • Cookies and Tracking Technologies: Cookies, web beacons, pixel tags, and similar technologies to recognize you and track activity.

2. How We Use Your Information

We use collected information for the following purposes:

  1. Service Provisioning: To operate, maintain, and improve the Service, process transactions, and manage wallets.
  2. Security and Fraud Prevention: To protect user accounts, detect and prevent unauthorized access, fraud, money laundering, and other illicit activities.
  3. Compliance: To comply with applicable KYC/AML regulations, legal requests, and regulatory requirements.
  4. Communications: To respond to inquiries, send transactional notifications, updates, and marketing communications (where consented). You can opt out of marketing emails at any time.
  5. Research and Analytics: To analyze trends, usage patterns, and enhance user experience.
  6. Marketing and Personalization: To send you promotional materials, offers, and tailored content based on your preferences.

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors that perform services on our behalf (e.g., hosting, payment processors, email delivery).
  • Regulatory Authorities: Government, law enforcement, or regulatory bodies when required by law or in response to valid legal processes.
  • Affiliates and Partners: With your consent or to facilitate joint services, subject to confidentiality obligations.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, we may transfer information to the acquiring entity.
  • Other Users: Public wallet addresses and on-chain transaction data are publicly visible on the blockchain and may be viewed by anyone.

4. Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your information. These include:

  • Encryption of data at rest and in transit.
  • Secure key management practices; private keys remain encrypted and accessible only to the owner.
  • Multi-factor authentication (MFA) for account access.
  • Role-based access controls and audit logging.
  • Regular security audits, vulnerability assessments, and penetration tests.

However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your credentials and private keys.

5. Data Retention

We retain your personal and transactional data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our policies. Certain data may be archived or anonymized for analytical purposes.

6. Suspicious Activity Monitoring, Account Restrictions & KYC Requirement

To safeguard the integrity of the Service and comply with regulatory requirements:
  1. High-Value Transaction Monitoring: Any single transaction or aggregated transactions exceeding USD 1,000,000 (or equivalent value in any cryptocurrency) will be automatically flagged as suspicious.
  2. Temporary Blocking: Flagged transactions or associated wallet addresses may be blocked for up to 30 business days. During this period, no funds can be moved or withdrawn from the blocked address.
  3. Pending Status: If a blocked transaction's status is changed to "Pending," this indicates that the funds remain under investigation for an unspecified duration. Pending investigations may require more than one week and can last up to the maximum block period.
  4. Investigation Scope: Investigations may include analysis of related wallets, trading accounts, associated exchanges, bridge transfers, or other on-chain/off-chain activities.
  5. Release with KYC: Upon conclusion of the investigation, if funds are to be released, the wallet owner must complete an enhanced KYC process before access is restored. Until successful KYC verification, funds will remain in pending status.
  6. Maximum Pending Duration: The maximum pending period for blocked funds is 30 business days. After this period, if KYC is incomplete, funds will continue to be held until verification.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Service, enhance user experience, and deliver personalized marketing. You can set your browser to refuse cookies, but this may affect Service functionality.

8. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your residence. We ensure that appropriate safeguards (e.g., standard contractual clauses) are in place to protect your data in accordance with applicable data protection laws.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent for processing (where based on consent).
  • Request a copy of your data in a portable format.
  • Lodge a complaint with a supervisory authority.

To exercise any rights, please contact us as detailed below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service's notification system. The revised policy will include a new "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Binance Security & Privacy Team